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Our Policy
Shipping Policy
At Starman Fashion, we strive to deliver your orders accurately, in good condition, and on time.
Processing Time: Orders are typically processed and dispatched within 2–3 business days.
Delivery Timeline: Once dispatched, your order should reach you within 5–7 business days, depending on your location.
Tracking: Once your order is shipped, you will receive a tracking link via email or SMS to monitor your package in real-time.
Shipping Charges: Shipping costs are calculated at checkout based on your order value and location.
Refund & Return Policy
We want you to be completely satisfied with your purchase. If a product does not meet your expectations, we are here to help.
Return Window: Items can be returned or exchanged within 7 days of delivery.
Eligibility: To be eligible for a return, the item must be unused, unwashed, and in the same condition that you received it, with all original tags and packaging intact.
Process: To initiate a return, please email us at starmanfashionindia@gmail.com with your order number and reason for return.
Refunds: After we receive and inspect your return, the refund will be processed to your original payment method or via bank transfer within 5–7 business days.
Cancellation Policy
We understand that plans can change. Here is how we handle cancellations:
Before Dispatch: You can cancel your order at any time before it has been shipped. To cancel, please contact us immediately at +91 9865895959. A full refund will be issued for prepaid orders.
After Dispatch: Once an order has been dispatched, it cannot be canceled. You may, however, follow our Return Policy once the item is delivered.
Non-Delivery: If an order is returned to us due to an incorrect address or multiple failed delivery attempts, we will contact you to arrange a re-delivery (additional shipping charges may apply).
Contact Us
For any questions regarding your order or these policies, please reach out to our team:
Email: starmanfashionindia@gmail.com
Mobile: +91 9865895959
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM
Need help?
Contact us at starmanfashionindia@gmail.com for questions related to refunds and returns.